Shipping Policy

This website uses Canada Post to ship the products. The customer selects which Canada Post delivery service they would like in real-time. The labels are created as per the customer choice. Each box is inspected before shipping. We inspect for any manufacturer damage / defects or any of the missing package contents. Once the product is examined, then it is packed in the outer box to ship.

If your shipment is returned to us as UNDELIVERABLE by Canada Post because of an invalid address or no signature obtained, we will contact you. If you would like the order reshipped, we will bill you another shipping charge. If you wish to cancel your order after the items are returned to our warehouse, we will give you store credit for the products and taxes (if any). We will not give store credit for the shipping costs as we would have already paid them to the carrier.

Questions about the Shipping Service and programs should be sent to us at